This privacy policy describes how BBCIncorp Limited in Hong Kong (“BBCIncorp”, “We”, “Us”, “Our”) collects, uses and protects the personal information of the users/clients (“You”, “Your''), including but not limited to the website, platform, other communication/exchange information methods. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
The personal information that we receive from you during the process of providing services to you will be protected, confidential in accordance with the provisions of the Personal Data (privacy) Ordinance Cap. 486, as amended from time to time, and other relevant regulations.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By continuing to access/use this Website or to use the services we provide, you represent that you acknowledge and agree to the terms of this Privacy Policy.
1. Your rights
BBCIncorp is responsible for protecting your rights in accordance with the Personal Data (Privacy) Ordinance and other relevant legislations. Accordingly, you are entitled to the following rights:
- Request access to your personal data;
- Require us to correct the incorrect, incomplete or misleading information we hold about you;
- Require us to permanently delete your personal data when you think the data was used for irrelevant purpose which is not directly related to the original purpose of collection or was unlawfully processed;
- Require us not to conduct marketing activities based on your information without your consent;
- Require us to get your personal data in a reasonably structured format specified by you, including transferring your personal data to another responsible person.
Please send feedback to request BBCIncorp fulfill the commitments in this document or as required by law to the email address: private@bbcincorp.com or via telephone or postal mail at the contact information listed below or via other methods on the Contact Us page. We shall consider and respond to your request in the most reasonable time.
2. Information Collection and Use Purposes
2.1. We collect the following kind of personal information from you (“Collected Information”):
- Contact Information, such as name, email address, mailing address, phone number.
- Billing Information, such as credit card number and billing address.
- Information about your business, such as company name, address, business type.
- Other personally identifiable information needed for the purpose of providing the service.
The personal information mentioned above includes website users, service users and/or other third parties who may be recognized as being ultimately beneficial owners and members of the company or other associated entities (if any).
2.2. Use Purposes:
We use personal information collected from the clients for the purpose of providing service, in accordance with this Privacy Policy and the Laws, including but not limited to:
- Fulfill your order;
- Send you an order confirmation;
- Assess the needs of your business to determine suitable products;
- Send you requested a product or information;
- Respond to customer service requests;
- Send you communications;
- Conduct due diligence;
- Respond to your questions and concerns;
- Use your data for other purposes facilitating our services delivered to you or other purposes set out in this Privacy policy; and
- Provide your data as requested by law and the competent authorities.
2.3. How we collect your data:
We collect the information you provide to us in one of the following methods:
- Telephone, fax, email, skype or other forms of communication;
- Application forms or other forms required to be filled out during the services conducting process;
- Other publicly available sources or other third parties, mainly used to check and validate your background.
We also collect your data through some following Automatic Data Collection Technologies:
Tracking Technologies / Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies to track user behavior and to save the information you put in our forms. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
Web Beacons/Gifs
We employ a software technology called clear gifs (a.k.a. Web Beacons) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
The use of tracking technologies by our service providers, technology partners or other third-party assets (such as those involved in tracking the success of advertising) on the site is not covered by our privacy policy. These third parties may use cookies, clear gifs, images and scripts to help them better manage their content on our site. We do not have access to or control over these technologies. We do not tie the information gathered to our customers’ or users’ personally identifiable information.
Behavioral Targeting / Re-Targeting
We partner with a third-party ad network to either display advertising on our website or manage our advertising on other sites. Our ad network partner uses cookies and Web Beacons to collect non-personally identifiable information about your activities on this and other websites to provide you with targeted advertising based on your interests. If you wish to not have this information used for the purpose of serving your targeted ads, you may opt out by clicking here.
Please note this does not opt you out of being served to advertise. You will continue to receive generic ads.
Social Media Widgets
Our website includes social media features, such as the Facebook and Twitter buttons and widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
3. Information Sharing
We may share your personal information with our subsidiaries in order to supply services attached to our business. The exchange/sharing of information between BBCincorp and its subsidiaries in the same group, or between subsidiaries, or between director(s)/manager(s) as well as members of these companies will not be identified as sharing information with third parties. In these cases, if the information is transferred to a country or territory outside Hong Kong, we shall take the necessary measures to protect the security of your information, within our ability and efforts in accordance with the standards of the relevant legislation required.
In necessary circumstances, we will have to share/exchange your information with other relevant third-parties for the purpose of supporting the performance of the service requested by you and/or required by the authorities/legislations. More specifically, these third-parties may include the following depending on the circumstances:
Service Providers:We may share your data with service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
Frames: Some of our pages utilize framing techniques to serve content from our service providers (such as a payment processor) while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
We may disclose your personal information to other third-parties including but not limited to the competent authorities, business partners, etc. for the purposes of complying with the Laws or to support the performance of our services.
4. Data access and correction
You should make your data access or correction request by emailing our Customer Support at private@bbcincorp.com or by contacting us by telephone or postal mail at the contact information listed below or on the Contact Us page. We will respond to your request within 30 working days. If you have a Corporate Service Officer assigned, please contact him/her in priority.
When handling a data access or correction request, BBCIncorp will check the identity of the requester to ensure that he/she is the person legally entitled to make the data access or correction request. Please cooperate/assist us in providing supporting documents in the event that we need more information or documentation to make this determination.
5. Direct Marketing
If you wish to subscribe to our newsletter on the main site or when you become a BBCIncorp’s customer, we will use your name and email address to send you non-transactional, promotional emails from time to time. Out of respect for your privacy, you may choose to stop receiving these emails by following the unsubscribe instructions included in these emails or you can contact us.
6. Security measures
The security of your personal information is important to us. When you enter sensitive information (such as credit card, bank account or proprietary business information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at private@bbcincorp.com.
7. Data Retention
Personal data will be retained for the purposes of fulfilling services to clients or other purposes in accordance with the laws required to a Incorporation service provider/Trust Corporation Service provider.
If we receive a request to delete your personal information, we shall consider your request and do the appropriate action. In case, we are unable to do so, we will notify you with the suitable reasons.
Normally, we retain your data for five years after the termination of our contractual relationship, unless we are required to retain your personal data by anti-money laundering legislation or to comply with our legal obligations, resolve disputes, enforce our agreements or other laws to protect BBCIncorp’s legal interests.
8. Additional Terms
8.1. Collection of personal data from minors:
Our Website is not intended for children under 18 years of age (“Minor”). We do not knowingly collect personal information from children under 18. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If you believe we might have any information from or about a child under 18, please contact us at private@bbcincorp.com
8.2. Privacy policies of other third parties:
Our site includes links to the platforms of other third parties whose privacy practices may differ from those of BBCIncorp. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any platforms you visit.
8.3. Testimonials:
We may display personal testimonials of satisfied customers on our site in addition to other endorsements. These testimonials are pulled from a third-party service provider, which may ask for your personal information, including your name and email address. Though we do not post the personally identifiable information on our site, if you wish to update or delete your testimonial, please contact the data controller.
8.4. Changes to This Policy:
We may update this privacy policy to reflect changes to our information practices from time to time and publicize them on the site. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.